Terms & Conditions

Terms and condition of undertaking motorcycle training with Biketrain Wales Ltd at Edlogan Way, Cwmbran.

Terms and Conditions of undertaking motorcycle training with Biketrain Wales Ltd. 

  • Customers are required to comply with all rules and regulations with regards to riding motorcycles as stipulated by the Driver and vehicle Standards Agency and Biketrain Wales Ltd as its agents. 
  • Motorcycles are only to be operated under the supervision of and as requested by an approved Biketrain Wales Ltd instructor. 
  • Customers must always wear an approved safety helmet, gloves and a Biketrain Wales tabard when operating a motorcycle. Suitable safety clothing is also recommended for your personal safety. 
  • All customers using motorcycles provided by Biketrain Wales Ltd do so at their own risk. The arrangement of personal accident insurance is the responsibility of the individual customer. 
  • Any customers using their own motorcycles / mopeds / scooters must ensure that they are fully legal to be used on public roads and do so at their own risk. 
  • Motorcycling is a potentially hazardous activity; you take part knowing of the inherent risks. Biketrain Wales Ltd do not accept liability for any loss or injury to a customer resulting from the customers use of a motorcycle or equipment during training. 
  • Biketrain Wales Ltd has a customer excess of £50 for any damage to motorcycles.  
  • We reserve the right to terminate training (without a refund) in the event of any customer riding in a dangerous or negligent manner. 
  • All customers’ accounts to be settled prior to issue of DL196 in the case of C.B.T courses and prior to attending the practical test in all other cases. 
  • Customers training on C.B.T. have an entitlement for up to 7 hrs training to complete their course. It is the customer’s responsibility to book any unspent hours within a week of original date of course otherwise the unspent hours will be lost. 
  • Occasionally (e.g. due to adverse weather) we may need to cancel (with refund), amend or rearrange the date and time of your training. 
  • All CBT courses are non-refundable. 
  • Deposits are non-refundable. 
  • Fifteen days’ notice is required to change the date of a course and a £25 admin fee will be incurred.  
  • For cancellations, any refund will be at the discretion of the company.  
  • No refunds for cancellations under any circumstances will be given for cancellations made on the day of your training.
  • The above terms and conditions do not affect your statutory rights.